Whenever Community Access Care collects, holds, uses, discloses or otherwise deals with personal information, we are bound and must comply with Australia’s national privacy laws. These are mainly found in the Privacy Act 1988 (Privacy Act) as amended from time to time, and the Australian Privacy Principles (APPs) in the Privacy Act. Our privacy policy details the practices and information that we collect so that you can be confident about how we manage the personal information that is provided to us.

This privacy policy applies to this website and all services offered by Community Access Care. By visiting and/or using this site you agree to the terms of this policy and you consent to our use and disclosure of your personal information in accordance what is set out below. 


We collect personal information for our business functions and activities including for providing our services to you, understanding your needs and requirements, providing you with information about our services and managing and running our website and social media platforms. When you subscribe to submit an enquiry, newsletter, arrange a meeting or to comply with our legal obligations. With this information we will provide information and communicate with our clients and contacts to keep our clients and contacts informed and to responsibly market our services.

We will generally collect your personal information directly from you. We may do this when you meet with one of our team members, communicate with us by telephone, mail, email, or subscribe to our publications, fill out a form, or submit information via our website or social media. You can choose not to supply personal information, we may be unable to provide the information you request.


Personal Information is information which can identify you and includes but is not limited to name, address, telephone number and email address.


The personal information provided by you will only be used for the purpose for which you provided it and for other activities that directly relate to that primary purpose. By filling in your personal information you agree to be contacted by Community Access Care, including via email, so that we can provide you with further information on our services. 

You may opt-out of receiving mailings from us at any time by clicking on the ‘Unsubscribe’ link in the email. We may also use or disclose your personal information where you have consented to the use, either expressly or by implication.


We will not sell, rent or trade your personal information to or with any third parties. We may share your personal information with external service providers who perform services on our behalf. We will take all reasonable steps to make sure they comply with the same privacy principles that govern our collection of your personal information. 

Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to the Community Access Care website or otherwise engage in any disruptive behaviour, Community Access Care can use whatever information is available to it about you to stop such behaviour. 


We may send you surveys or marketing communications to inform you of new services or other information that may be of interest. If you do not want to receive direct marketing communications from us, it is easy to opt out. You can send us an email request at [email protected]

Please keep in mind that, if you choose not to receive marketing communications, you will continue to receive transactional or account communications (e.g., confirmation emails and account balance statements).


Personal information that we collect will be stored and processed in Australia. By using our site or giving us the personal information requested, you consent to any such transfer, processing and storage of personal information outside of Australia.


Community Access Care will ensure that all personal information supplied is held securely in accordance with relevant data protection laws. We have industry standard security measures in place to protect the loss, misuse, and alteration of the information under our control. We maintain physical security over our premises and access to our computer systems is limited by user identifiers and passwords.


Our website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites.

We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal information. This privacy policy applies solely to information collected by Community Access Care. 


You can request access to the personal information we hold about you. You also have the right to have any inaccuracies corrected or personal information updated. Please see clause ‘Contacting us about Privacy’ for more information.

If your personal information has been disclosed to a third party, in accordance with this Privacy Policy, we will take reasonable steps to notify the third party of the updated information.


A copy of this Privacy Policy will be made available to anyone who requests it. If you believe we are breaching any of the APPs or the Privacy Act, please immediately contact our business owner at the email address or telephone number below, and we will promptly deal with any breach of the privacy laws.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us during normal business hours (AEST) 1300 522 104 or via email – [email protected]


We aim to ensure our Privacy Policy remains current and as a result this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately.