WE KEEP YOUR DETAILS PRIVATE, NO EXCEPTIONS
WHY WE COLLECT PERSONAL INFORMATION
We collect personal information for our business functions and activities including for providing our services to you, understanding your needs and requirements, providing you with information about our services and managing and running our website and social media platforms. When you subscribe to submit an enquiry, newsletter, arrange a meeting or to comply with our legal obligations. With this information we will provide information and communicate with our clients and contacts to keep our clients and contacts informed and to responsibly market our services.
We will generally collect your personal information directly from you. We may do this when you meet with one of our team members, communicate with us by telephone, mail, email, or subscribe to our publications, fill out a form, or submit information via our website or social media. You can choose not to supply personal information, we may be unable to provide the information you request.
WHAT IS PERSONAL INFORMATION?
Personal Information is information which can identify you and includes but is not limited to name, address, telephone number and email address.
USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION:
The personal information provided by you will only be used for the purpose for which you provided it and for other activities that directly relate to that primary purpose. By filling in your personal information you agree to be contacted by Community Access Care, including via email, so that we can provide you with further information on our services.
You may opt-out of receiving mailings from us at any time by clicking on the ‘Unsubscribe’ link in the email. We may also use or disclose your personal information where you have consented to the use, either expressly or by implication.
SHARING OF YOUR PERSONAL INFORMATION
We will not sell, rent or trade your personal information to or with any third parties. We may share your personal information with external service providers who perform services on our behalf. We will take all reasonable steps to make sure they comply with the same privacy principles that govern our collection of your personal information.
Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to the Community Access Care website or otherwise engage in any disruptive behaviour, Community Access Care can use whatever information is available to it about you to stop such behaviour.
We may send you surveys or marketing communications to inform you of new services or other information that may be of interest. If you do not want to receive direct marketing communications from us, it is easy to opt out. You can send us an email request at [email protected].
Please keep in mind that, if you choose not to receive marketing communications, you will continue to receive transactional or account communications (e.g., confirmation emails and account balance statements).
WHERE YOUR INFORMATION IS STORED
Personal information that we collect will be stored and processed in Australia. By using our site or giving us the personal information requested, you consent to any such transfer, processing and storage of personal information outside of Australia.
Community Access Care will ensure that all personal information supplied is held securely in accordance with relevant data protection laws. We have industry standard security measures in place to protect the loss, misuse, and alteration of the information under our control. We maintain physical security over our premises and access to our computer systems is limited by user identifiers and passwords.
Our website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites.
ACCESS RIGHTS/RECTIFYING INACCURACIES
You can request access to the personal information we hold about you. You also have the right to have any inaccuracies corrected or personal information updated. Please see clause ‘Contacting us about Privacy’ for more information.
CONTACTING US ABOUT PRIVACY