Community Access Care team have answered the most common questions about our services and about the NDIS. If you have a question for us please get in contact with us to ask away, we’d be happy to answer you.

Community Access Care FAQs

The National Disability Insurance Scheme (NDIS) is a new way for people with disability, under the age of 65,  to receive funding and support. 

The NDIS gives people greater control over and access to the supports they need to live their life and achieve their goals. These goals may include independence, community involvement, employment and wellbeing with tailored supports such as personal care, access to the community, therapy services and essential equipment. 

Under the NDIS, you get to choose exactly how and when you spend your funding as well as who you spend it with. There’s also a much bigger focus on planning and tailoring your program to suit you and help you achieve your individual life goals. 

Find more information on the NDIS website.

The following requirements must be met to be able to access NDIS funding: 

Residency: Be either an Australian citizen, permanent resident or hold a Protected Special Category Visa 
Age: Be under 65 years of age Location Live in an area where the NDIS is available. 
Support: You must either require support from a person or equipment to carry out activities of daily living because of an impairment or condition that is likely to be permanent or; require some supports now to reduce your support needs in the future 

Another simple way of checking whether you can access funding is through the NDIS access checklist, which you can find online at www.ndis.org.au.

Community Access Care is a family owned company, with grass roots values at it’s core. Founder Julie is joined by her family, who are all a part of CAC. Julie’s husband Paul is a support worker as are two of her children. Good old fashioned family values ensure all of our team and Participants feel part of this family too.

CAC supports people with many different types of disabilities. This includes (but is not limited to) spinal injuries, mobility problems, visual and hearing impairment, disability resulting from stroke, Multiple Sclerosis, Motor Neurone Disease, Autism Spectrum Disorder, intellectual disabilities, Parkinson’s Disease, Muscular Dystrophy and Huntington’s Disease.

Every disabled person has different health conditions and challenges. This is something we recognise here at Community Access Care, providing personalised care for every Participant. We never provide a one-size-fits-all solution. Our service is entirely centered on you and your needs. 

Some of the services we offer:

✓ Life Skills
✓ Behaviour Support
✓ Domestic Assistance
✓ Personal Care
✓ And much more


The cost of our services varies and it does depend on which service you require. For an in-depth discussion on how we can support you and your family, contact us on 0455 503 074

It depends on which service you require, but we aim to start your services as soon as possible.

There are a few ways we can assist carers at Community Access Care.

In home respite covers a carer’s duties in the home, taking care of a Participant’s day to day needs. Our in-home respite service is available to carers who need a few hours during the day to themselves, while those they care for remain in the care of experienced respite staff. It could also cover an overnight stay.

Residential support care is short term accommodation provided by us and offers Participants the chance to have a small holiday away from home under the care of highly trained and experienced staff, while allowing carers and family to take a break and recharge.

We certainly can help you on the weekend or after hours. We offer a range of services to assist Participants and carers outside of business hours including:

  • In home respite
  • Residential support care
  • Emergency respite. 
For an in-depth discussion on how we can support you and your family after hours, contact us on 0455 503 074